Privacy Policy

Last Updated: Oct 30, 2026

ChevyPartsDeal.com (the "Site"), which is operated by AutoPartsPrime.com, Inc. ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy describes the methodology behind the methods used by us for the collection, handling, usage, and disclosure of any personal data available on the Site, as well as provides insight into the legal rights associated with this process.

1. Personal Information Covered by This Policy

"Personal information" refers to information that identifies, relates to, describes, or could reasonably be connected to you or your household. We collect this information based on your interactions with us and our site, and it may include:

  • Contact and account information, such as name, email address, telephone number, and billing and shipping address(es);
  • Ordering, shopping, or other commercial information, such as products viewed, selected, purchased, returned, or considered;
  • Order or RMA numbers; transaction history; warranty or support records; and shipping status;
  • Vehicle information, including year, make, model, trim, VIN, production information, saved vehicle selections, and other details used to determine part fitment for a particular vehicle;
  • Payment and fraud-prevention information, including transaction authorization results, payment method type, billing verification data, and possible risk indicators. Complete payment card details may be handled by payment processors rather than retained by us;
  • Device and network information, such as IP address, browser, device type, operating system, and cookies;
  • Website activity, such as searches, pages viewed, links selected, cart activity, session interaction, and communications with marketing or service messages;
  • Content provided through customer support activities like emails, chat messages, forms, pictures, information regarding customer preferences, parts inquiries, and mothers;
  • Derived or aggregated information collected to measure interests, check site performance, identify cases of fraud, and enhance the service.

We do not ask for any sensitive personal information that does not relate to orders, accounts, support, or legal requirements in the customer service process. Individuals should not submit health information, government account credentials, or any other sensitive material, unless it is specifically requested and determined to be necessary for a legitimate purpose.

2. How Information Is Collected

  • Directly from the individual, including through checkout, account registration, vehicle selection, RMA requests, privacy requests, email, chat, telephone, and online forms;
  • Automatically from browsers and devices through the use of cookies, log files, analytics, pixels, or other related technologies;
  • From transactional and operational partners like payment processors, service providers, fraud protection partners, customer support service providers, and legitimate fulfillment sources;
  • From public sources or commercial sources if necessary for the purposes of verifying addresses, fraud verification, legal purposes, or business activities;
  • From public sources or commercial sources if necessary for the purposes of verifying addresses, fraud verification, legal purposes, or business activities.

3. Purposes for Handling Personal Information

We may collect, use, retain, and otherwise process personal information for the following business and operational purposes:

  • To operate, maintain, and improve the Site and related services;
  • To create, store, maintain, or manage user accounts, carts, saved vehicles, account preferences, and login details;
  • To verify and process orders, authorize payment, source merchandise, arrange shipment, process returns, and issue refunds or replacements;
  • To identify parts, process and answer parts questions, and provide customer support;
  • To send service-related notices concerning orders, accounts, shipping, and returns;
  • To provide marketing communications and product recommendations, subject to the recipient's communication preferences;
  • To measure website use, diagnose technical issues, evaluate campaigns, improve navigation, catalog content, and support processes;
  • To detect, investigate, prevent, and respond to fraud, abuse, unauthorized transactions, security incidents, and violations of our policies;
  • To establish, exercise, or defend legal rights; comply with law; respond to legal process; and satisfy tax, accounting, recordkeeping, and regulatory obligations;
  • To complete a purpose disclosed at collection or another purpose authorized by consent or applicable law.

4. Disclosure of Personal Information

Personal information may be disclosed when reasonably necessary for the purposes described in this Policy. Recipient categories may include:

  • Service providers and partners who assist with hosting, payment processing, order fulfillment, shipping, communications, customer service, analytics, security, fraud prevention, document storage, and other business functions;
  • Carriers, dealerships, distributors, manufacturers, and others involved in locating, verifying, shipping, returning, or supporting merchandise;
  • Specialized advisers, auditors, insurers, financial institutions, and other parties assisting with legal, accounting, risk, or corporate administration;
  • Government agencies, regulators, courts, law enforcement authorities, and other parties when disclosure is required or reasonably necessary to protect rights, safety, property, or the integrity of a transaction;
  • A buyer, successor, lender, or other participant in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar corporate transaction;
  • Any person or entity authorized to receive the information.

We may use and disclose information that has been aggregated or de-identified, thus making it not reasonably linked to an individual. We do not attempt to re-identify information maintained as de-identified, except as permitted to test whether de-identification measures are effective.

5. Cookies, Analytics, and Similar Technologies

Cookies and other technologies may be used by the Site for the purposes of ensuring proper service provision, remembering selections made by users, facilitating security features, performance metrics, understanding the way in which the Site is being navigated, and other tasks. Certain technologies are necessary for the Site to function, while others provide information for analytical, functional, or marketing purposes.

Browser settings may permit an individual to delete or block cookies. Disabling a necessary cookie may prevent account, cart, checkout, or security functions from operating correctly. Where required, additional cookie or privacy-choice controls may be presented through the Site.

6. Communications and Marketing Choices

Transactional messages concerning an order, account, security event, return, or requested service are not marketing communications and may be sent when necessary to complete the transaction or provide support. Marketing emails may be discontinued through the unsubscribe method included in the message. A preference request may require a reasonable period to take effect, and records may be retained to honor the preference.

7. Sale, Sharing, Targeted Advertising, and Profiling

ChevyPartsDeal.com does not sell personal information for monetary consideration. We do not knowingly share personal information for cross-context behavioral advertising, as "sharing" is defined by California law, and we do not process personal data for targeted advertising or profiling that produces legal or similarly significant effects, as those terms are defined by applicable comprehensive state privacy laws.

Disclosures to service providers, carriers, fulfillment participants, payment processors, and other parties necessary to provide a requested product or service are not treated as sales merely because information is transmitted to complete the transaction.

8. Privacy Rights Available Under Applicable State Law

Residents of certain U.S. states may have one or more of the following rights, subject to the scope, definitions, exceptions, and verification requirements of the applicable law:

  • To request correction of inaccurate personal information;
  • To request deletion of qualifying personal information;
  • To receive qualifying information in a portable format;
  • To appeal a decision on a privacy request where applicable.

These rights are not absolute. We may deny or limit a request when an exception applies, when the request cannot be verified, when the information is not subject to the applicable law, or when retention is necessary for transaction completion, security, legal compliance, recordkeeping, warranty, fraud prevention, or another permitted purpose.

9. Supplemental Notice for California Residents

For purposes of the California Consumer Privacy Act, as amended, the categories described in Section 1 generally correspond to identifiers, commercial information, internet or electronic-network activity, approximate geolocation, customer records, and inferences. We collect these categories from the sources described in Section 2, use them for the purposes described in Section 3, and disclose them to the recipient categories described in Section 4.

California residents may request access to categories or specific pieces of personal information, deletion, correction, and information concerning collection and disclosure. They may also exercise any applicable opt-out or limitation right and may not be unlawfully discriminated against for submitting a request. We do not knowingly sell or share the personal information of consumers under sixteen years of age.

10. Submitting a Privacy Request

A privacy request may be submitted through the Privacy Request Form or through another available option identified on the form page. The request should state the right being exercised and provide sufficient information to identify the relevant consumer and records.

We generally respond to a verified request within 45 days. When permitted by law, the response period may be extended once for an additional 45 days if reasonably necessary, provided notice of the extension is given during the initial period. An appeal submitted under an applicable state law will generally be resolved within 45 days.

11. Verification, Authorized Agents, and Appeals

We use reasonable methods to verify that a request is submitted by the consumer to whom the information relates or by a properly authorized representative. Verification may involve matching information already maintained by us, confirming control of an account or communication channel, requesting transaction information, or obtaining signed authorization.

An authorized agent may be required to provide proof of authority, and the consumer may be asked to confirm the authorization directly. If a request is denied, the response will explain the basis to the extent required and will provide appeal instructions when an appeal right applies. We will not request information that is disproportionate to the verification need.

12. Retention of Information

We keep personal information for as long as it is reasonably needed for the purpose it was collected. The length of time may depend on the type of information, the customer relationship, and our operational needs, as well as any applicable legal requirements.

For example, certain records may be retained in order to properly process and document transactions, provide customer service, administer warranties, meet tax and accounting requirements, resolve disputes, prevent fraud, maintain security, comply with legal obligations, or enforce our agreements.

Once the information is no longer needed, it may be deleted, stripped of identifying details, and combined with other data, or disposed of in another appropriate manner, subject to our procedures and applicable law.

13. Information Security

We maintain administrative, technical, and physical safeguards designed to protect personal information in light of its nature, volume, and use. Measures may include access controls, encryption in transit, logging, vendor controls, authentication, monitoring, and employee procedures. No website, network, transmission, or storage system can be guaranteed to be completely secure, and individuals should use unique credentials and protect access to their accounts and devices.

14. Children's Information

This Site is intended for a general audience and is not directed to children under 13 years of age. We do not knowingly collect personal information directly from children under thirteen without legally valid authorization. If it is discovered that such information was collected inappropriately, all reasonable steps will be taken to delete it or otherwise address the issue.

15. External Websites and Services

This Site may link to carriers, payment providers, manufacturers, social platforms, or other third-party services. A third party maintains its own privacy, security, and data-handling practices. We do not control and are not responsible for their websites, content, policies, or activities. Individuals should review applicable privacy notices and terms of a third party before providing personal information.

16. Changes to This Policy

This Privacy Policy is subject to revision at any time to reflect any changes in law, technology, services, vendors, or business practices. The revised version will display a new "Last Updated" date. Material changes may also be communicated through the Site or another appropriate channel when required. Continued use of the Site after an update is subject to the revised policy to the extent permitted by law.

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